Shipping policy
Shipping
EU Customers PLEASE READ CAREFULLY:
Following the UK leaving the EU and following new EU VAT legislation introduced in 2021, EU customers are responsible for paying any import duties and VAT that may be due on items ordered. We do not pay these taxes on shipping the product so please check with customs in your country to ensure you understand these charges before ordering.
Any customer who chooses not to pay the customs charges due is free to return the parcel to us. Once we receive the parcel, we will issue a refund but please note that we cannot refund shipping costs in this situation.
UK shipping is a flat rate of £2 on retail orders. (Royal Mail 2nd class)
Shipping is £5 on all orders for the rest of world.
Please note that your order may come in separate packages if it contains artwork or digital prints. We will use the best packaging to ensure your items reach you in perfect condition and we always use sturdy postal tubes for artwork but will send books and cards packed flat.
We aim to dispatch your order within 3 working days although this may take longer during busy periods.
If you need your order in a hurry, please do get in touch and we will do our very best to get it to you at top speed.